Zoho Desk
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Zoho Desk is a help desk software that gives the ability to manage your customer support activities efficiently. Through Zoho Desk you can assign, track and set up alerts on help desk tickets easily. Zoho Desk helps you stay on top of every aspect of your customer service effort.
To find out more, call us now at: +971-58-536-2253
Manage Support Process without a glitch with Zoho Desk
Reports and Dashboards
Can be Tailored according to Business needs.
Frequently asked questions
Zoho Desk is a cloud-based help desk software designed to improve customer support operations. It enables businesses to manage tickets, automate workflows, and provide multichannel support through email, chat, social media, and phone. With Zoho Desk, you can deliver faster, more personalized customer service and boost overall satisfaction
Yes! Zoho Desk is perfect for startups and SMEs as well as large enterprises. It offers affordable pricing, scalability, and easy-to-use features like ticket management, automation, and reporting, making it ideal for businesses looking to enhance customer support without complexity
Zoho Desk includes ticketing system, workflow automation, AI-powered assistance (Zia), multichannel support, SLA management, and advanced analytics. These features help businesses streamline support processes and improve response times
Absolutely! Zoho Desk integrates with Zoho apps like Zoho CRM, Zoho Books, Zoho Analytics, and third-party tools such as Slack, Microsoft Teams, and Google Workspace. These integrations ensure smooth collaboration and better customer data management
Zoho Desk prioritizes data security and compliance, offering encryption, role-based access, and two-factor authentication. It complies with global standards like GDPR, ensuring your customer data remains safe and secure
Getting started is simple! Contact IT Enablers Global for a consultation and implementation plan. Our experts will guide you through setup, customization, integration, training, and ongoing support, ensuring a smooth transition to Zoho Desk
Customer context across all touch points.
Unlike other approaches that involve separate products, Zoho CRM Plus is a tightly integrated, all-in-one customer engagement suite. Give your customer-facing teams a 360-degree, contextual view of your customers across all touch points to provide a seamless and consistent experience at every stage of the customer journey.
Crafted to build a happier workforce.
We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals – We’ve got it all covered.
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