Zoho Desk is a help desk software that gives the ability to manage your customer support activities efficiently. Through Zoho Desk you can assign, track and set up alerts on help desk tickets easily. Zoho Desk helps you stay on top of every aspect of your customer service effort.
Manage Support Process without a glitch with Zoho Desk
Lodge a ticket, assign it to concerned personals, escalate on the basis of severity of the complaint and resolve the ticket with customer happiness rating.
Reports and Dashboards
Get useful insights of your team’s performance through customized dashboards and reports. Reports can be created to keep track of time spent every ticket and task. Not only this, Zoho Desk can help to track the agent’s availability, most threaded tickets and can measure customer happiness ratings.
Can be Tailored according to Business needs.
Zoho Desk can be customized not only through look and feel but also how it behaves. Details related to services can be stored in different layouts. You can define every step a ticket takes from creation to closure. Not only this Zoho Desk can help to create the self-service portal for each brand customers.
Unlike other approaches that involve separate products, Zoho CRM Plus is a tightly integrated, all-in-one customer engagement suite. Give your customer-facing teams a 360-degree, contextual view of your customers across all touch points to provide a seamless and consistent experience at every stage of the customer journey.
We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals – We’ve got it all covered.
Through an in-depth knowledge of all industrial sectors and the application of approaches such as Lean Strategy, and Business Design, we prepare organisations to welcome change, to be ready to evolve rapidly while remaining competitive in the market.
If you’re looking for a dedicated partner to entrust your software & app development someone reliable and skilled enough to accompany you through your technical blockage, we are the one.
If you’re looking for a dedicated partner to entrust your software & app development someone reliable and skilled enough to accompany you through your technical blockage, we are the one.
If you’re looking for a dedicated partner to entrust your software & app development someone reliable and skilled enough to accompany you through your technical blockage, we are the one.